Tag Archives: wodonga

GPS and real-time location data: Ron Finemore Transport on transport logistics

For our latest Hume region business case study we spoke to David Coleman, from Ron Finemore Transport: a transport company operating across the eastern states, with its headquarters in Wodonga.

Business overview

Ron Finemore Transport was founded eight years ago when Ron Finemore AO purchased the Lewingtons transport business, which had operated from its Wodonga headquarters since the 1960′s. Today we are a regional line haul transport company, recognised as a leader in the Australian trucking industry. We specialise in the Food and Energy sectors of the road transport market, and have a blue chip client base that includes food manufacturers, supermarkets, retailers, major oil companies and independent fuel distributors throughout the eastern States of Australia.

Tell us about the web technologies you are using in the business

All of our prime movers are equipped with GPS vehicle monitoring systems. These provide our operations team with detailed reports via a web interface, including:

  • Live fleet locations
  • Proof of time of delivery and pickups
  • Driver activity reports
  • Man down alarms
  • Reporting of excessive idle, speed and revs
  • Accident reports
  • Fuel economy statistics
  • Driver identification

When used in conjunction with GPS geo-fencing of customer sites, our delivery performance KPI reporting capability is enhanced considerably. Linking the GPS system to our company IT operating system further improves our reporting capability and timelines, which are increasingly valued by our customers.

What benefits have you gained from using these tools?

Vastly improved real time location data on each of our 150+ vehicles gives supervising staff critical information at their fingertips, when they need it.

  • Improves operational control and efficiency of transport services provided to customers
  • Provides enhanced capability to resolve delays and re-schedule vehicles to ensure customer requirements are met
  • Enables immediate communication with customers over delays or service issues
  • Improves the scope, integrity and timeliness of performance reporting with customers
  • Enhances safety risk management of our driver workforce who operate in remote areas, 24/7/365 days per year and on their own

How do you plan to use high speed broadband in your business when the NBN arrives?

No plans yet, but we will be investigating opportunities such as:

  • Video conferencing
  • Cloud computing
  • Video, photo and data transfer and sharing of better information for event reporting (accidents, incidents, delays), delivery performance, proof of delivery and load documentation (moving towards paperless records)
  • Using social media to enhance our customer relationships

What advice do you have for other businesses who want to maximise their use of web technologies?

All businesses need to learn about, understand, test and evaluate new technologies, in order to maintain and improve their competitiveness in a fast-changing world. By sharing knowledge and collaborating with other stakeholders, both within your own networks and in other industry sectors, more creative ideas can be found while also avoiding the pitfalls of others.

Kiewa Valley Engineering – process and systems innovation

Kiewa Valley Engineering is a family business in Wodonga, where they have been involved in the Structural Steel industry for over 35 years. We spoke to Dave Robin about the online technologies that are used in this manufacturing sector business.

Business overview

KVE are a proud Australian family business with more than 35 years experience as a Structural Steel Manufacturer. We offer advanced manufacturing capability, with domain specialisation in four industry sectors; Power (T&D), Transport & Infrastructure, Mining/Resources and Commercial/Building.

Over our long association with the Structural Steel Industry, KVE has developed many systems and processes to enable ‘best practice’ to be developed, encompassing all facets of our business including quality, manufacturing, pricing, and certification & training of our excellent staff. Our internal IT&T systems ensure transparency, high degrees of automation and manufacturing excellence. Our current pricing system has matured significantly, to the extent that it is now an end-to-end process with extremely accurate cost of manufacture. That allows us to be confident that we are offering the most competitive cost structure whilst still delivering the highest levels of quality and manufacturing, on time, every time.

Tell us about the web technologies you are using in the business

  • We regularly use cloud based sharing software to transfer information from the Administration team out into the workshop.
  • We’re about to introduce a new timekeeping system, which will involve tablet computers feeding information into a database in real time.
  • Our new communication system is in the final stages of implementation, and will rely heavily on high speed internet to enable services like video conferencing and desktop sharing.

What benefits have you gained from using these tools?

By using cloud based sharing software, we have dramatically reduced the amount of paper pushed into the workshop. We hope to continuously improve this, so that eventually the workshop will be completely paper free. Also, by using the tablets to feed information into our database we replace the need to use day cards, and can remove the lag between data entry and reporting on that information. Our new communication system will improve our ability to actively share ideas easier and demonstrate alternate approaches to our clients, particularly through desktop sharing.

How do you plan to use high speed broadband in your business when the NBN arrives?

The NBN will enhance all the web based systems we currently have in place, resulting in a more efficient workplace, and better communication with our clients.

What advice do you have for other businesses who want to maximise their use of web technologies?

Anything is possible with the use of the internet. Keep track of best practice in all aspects of your business, and continually look for ways to improve your business processes, systems and practice.

Do you work in the manufacturing sector? We’d love to hear how your business is evolving to use the range of new tools that are becoming available – leave a comment below, or contact us via our Case Study form.

NBN and Digital Economy Readiness at City of Wodonga

Following on from yesterday’s interview with Sue Beatty, we also spoke with Matt Taylor – acting Economic Development officer at City of Wodonga.

 

Wodonga is due to have NBN access in September 2014, and the council has been preparing for the digital economy over the past year. To date, they have already have conducted information sessions for local businesses, including visits to the Melbourne NBN Discovery Centre and the RMIT Advanced Manufacturing Precinct.

The council is currently planning a series of digital seminars with their local chamber of commerce, covering a range of topics including marketing skills and more effective use of business management functions.

Local businesses mostly fall into two categories: those on the “front foot” where new technologies are concerned, and those that worry about being overwhelmed. Matt’s advice for business managers is to embrace the change: look closely at what the digital economy can do for their business, and what they can do to utilise the digital economy to open up new markets – interacting not only with the local economy, but with markets across the country and overseas.

Some of Wodonga’s manufacturers, retailers and education bodies are already well positioned to take advantage of the digital economy. The council is looking at how they can most effectively facilitate introductions between these groups, helping to link businesses to the services and tools available to them.

Social Media at the City of Wodonga

We recently spoke to Sue Beatty, Community Relations Manager at Wodonga City Council. She explained how social media has become an important part of her council’s communication strategy.

 

Wodonga Council’s social media campaigns have allowed them to reach and engage with an audience that previously had little involvement with council services and affairs. They adopted a measured approach to building their social media presence – making sure that each development had been properly considered, and putting policies in place before acting.

Like many councils, one of Wodonga’s earliest social media forays involved a Facebook council page. In order to overcome initial difficulties in getting enough Likes for their content, they ran Facebook competitions that helped them attract more followers.

Wodonga Council was also the joint winner of the 2012 Government Communications Australia award for Best New or Digital Media. This award was received for their YouTube channel, featuring “Mrs Mac’s story time.” Every fortnight, new story book readings are added to the channel – watched by local primary school students, and a growing audience of fans around the world.

Sue’s advice to other councils that are considering their move into social media is to take your time making sure that you have appropriate processes in place. Resourcing is particularly important to consider – make sure you have the staff to react and respond as needed.

Explore the future at the NBN Discovery Centre on Friday,11 May 2012

Image

Would you like to discover firsthand how the National Broadband Network and the high speed digital economy will change the way we live?

The Hume RDA are offering you the opportunity to visit the NBNco Discovery Centre and RMIT to experience the future digital economy for yourself.

Join the Hume Regional Development Australia Committee in a free day program that includes:

1. A visit to the NBN Co Discovery Centre, Docklands, including:

  • A 45 minute presentation from NBN technology experts
  • Hands on interaction with future NBN –enabled technologies
  • Experiencing how we will live, work and educate in the future
  • Learn how we will manage our health and environment in the coming years
  • Exclusive question and answer session with senior NBN Co representatives

2. A tour of the RMIT Advanced Manufacturing Precinct

Coach travel to and from Melbourne will be provided. Coach departing Wangaratta at 9am with stops at Benalla,
Seymour and Euroa (returning approximately 7pm)

When: Friday 11th May 2012

Cost: Free (lunch not provided)

Seats are limited so book your seat today by contacting Jenny Brown. Jennifer.Brown@dpcd.vic.gov.au